Guarantee 30 days money back:

We guarantee that every item sold is as described and of high quality and If you receive an item that is defective, you may return the item for exchange or refund. Exchanges will be made at no charge as soon as the item is received by us. If you need the exchange before we receive it.

We can ship immediately but will have to charge for the item, credit will be issued when the defective item is received. Within 30 days of receipt of your order, you may return any item ordered incorrectly for a refund. The item must be its original package and condition with all instructions, accessories, papers etc., You know, everything that came with it. We messed up and sent the wrong item.

Human can made a mistaken and it happens on occasion and we sincerely apologize. This is never intentional. Exchanges will be made at no charge ASAP after the item is received by us. If you need the exchange before we receive it, we can ship immediately without any charge for the item.

Contact Information:

Please allow at least 48 business hours for responses regarding order status, tracking or general inquiries. If your email regards an order, please be sure to include the following information: Date ordered; order number; name; address & email used for your order. If any of this information is missing, it will delay our response to you..

What payment methods do you accept:

We accept a wide range of payment methods such as All Major Credit Cards (Visa, MasterCard), COD, Paypal verified confirm address, Money Orders, Telegraphic Transfer. Next month credit cards will be available for Malaysian buyers.

International order our company policy do not accept Credit Card and Paypal for payment at the first transaction. We are only accept payment through Telegraphic Transfer at the first transaction. If a product is ordered on our site which is out of stock or on back order you will be contacted by email. The goods will be shipped at the same day (immediately) after the payment Cleared and we accept cancellations at any time assuming your order has not been shipped.

Order Processing:

We try to ship all orders within 48 hours of receiving them. Weekends, holidays and high volume online traffic may delay this slightly. Depending on location, orders tend to arrive 2-3 business days after ordering. However, we kindly ask that International customers allow at least 2-3 business days for delivery and that International customers allow at least 3-5 business days for delivery, after processing. International customers please also consider custom holds may delay your delivery.

Return Policy:

If we have made a mistake or an item is defective and you wish to return it, please contact our sales at sales@troniclab.net. We will gladly repair or replace the item at our discretion within 30 days upon receipt of returned merchandise. You must have an RMA number (return material authorization number) before sending any item back to us. RMA's are valid for 10 days from issuance. Items received with an expired RMA number will be refused. ALL PACKAGES WITHOUT AN RMA NUMBER WILL BE REFUSED.

You must follow the detailed RMA instructions below:

Shipping Label. Within 10 days of obtaining your RMA number, complete the RMA shipping label and provide RMA number, customer name, company name and account number. Fold the shipping label and tape securely on box. ALL PACKAGES WITHOUT AN RMA NUMBER WILL BE REFUSED Packing Materials. Please include all packing materials (Styrofoam, bubble wrap, foam end pieces, etc) Boxing the Return. All items must be returned in Original Manufacturer's Box. If you do not have the Original Manufacturer's Box, you can purchase a box to be shipped to you for return of merchandise. Both the box and shipping are non-refundable. Should you attempt to return the merchandise by any other means, you will be solely responsible for any and all damages and losses. Insure Your Shipment. It is recommended that you insure the returned merchandise for it's full value. Baby Strollers Center is not responsible for returns that are lost or damaged.

All Returns Must be Prepaid. No C.O.D. deliveries will be accepted Shipping Returns. All returns must be shipped by traceable means such as UPS, FedEx, Airborne, etc...you must insure the returned merchandise and make sure the shipment is traceable. Baby Strollers Center is not responsible for any item(s) that are not sent back by any method other than requested above. Backorder Policy We do our best to maintain adequate inventory of every item in our catalog. (except for those items marked as "drop ship only") If we are temporarily out of stock of an item, it may be shipped at a later date as available at no additional charge.

Tracking your Order:

FedEx / UPS / TIKI tracking numbers are emailed to the email account you used when ordering with our site.

What is your Shipping Policy:

We at Troniclab.net know how important it is to our customers to receive their merchandise within a reasonable amount of time. This is why Troniclab.net offers all kinds of shipping arrangements to meet our customers needs such FedEx International Priority, UPS Express, Indonesian post, and TIKI.

We strive to provide you with the lowest prices possible on Troniclab.net as well as in our stores. However, sometimes a price online does not match the price in a store. Troniclab.net's prices may be either higher or lower than local store prices. Our local stores do not honor Troniclab.net pricing or competitor advertisements from outside of a store's local trade territory.